Privacy Policy
How we collect, use, and protect your personal information.
Last Updated: January 1, 2025
Introduction
Construction Rx ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Construction Rx is a DBA of Aqua Master Disaster Response Team, LLC, a Victory Formation Holdings company.
Information We Collect
Personal Information: When you request an estimate or contact us, we may collect your name, email address, phone number, physical address, and project details.
Payment Information: If you make a payment, your payment card details are processed securely through Stripe. We do not store your full credit card number on our servers.
Communication Records: We maintain records of our communications with you, including emails, phone calls, and text messages related to your projects.
Website Usage Data: We automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, and pages viewed.
How We Use Your Information
- To provide estimates and perform the services you request
- To communicate with you about your projects, appointments, and service updates
- To process payments securely through our payment processor (Stripe)
- To send you important notices about our services, terms, or policies
- To improve our website and services based on your feedback and usage patterns
- To comply with legal obligations and protect our rights
Information Sharing and Disclosure
We Do Not Sell Your Personal Information. We will never sell, rent, or trade your personal information to third parties for marketing purposes.
Service Providers: We may share information with trusted third-party service providers who assist us in operating our business, including payment processors (Stripe) and communication platforms.
Legal Requirements: We may disclose your information when required by law, court order, or government request, or to protect our rights, property, or safety.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Payment Security: All credit card transactions are processed securely through Stripe, an industry-leading payment processor with PCI-DSS Level 1 certification.
While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure.
Your Rights Under Ohio Law
As an Ohio resident, you have certain rights regarding your personal information under the Ohio Consumer Sales Practices Act and other applicable laws:
- The right to request access to your personal information we hold
- The right to request correction of inaccurate personal information
- The right to request deletion of your personal information (subject to certain exceptions)
- The right to opt out of marketing communications at any time
To exercise any of these rights, please contact us using the information provided below.
FTC Compliance
We comply with the Federal Trade Commission (FTC) regulations, including:
- CAN-SPAM Act: All marketing emails include an unsubscribe option. We honor opt-out requests within 10 business days.
- Truthful Advertising: All claims in our marketing materials are substantiated and accurate.
- Clear Disclosures: Material terms and conditions are clearly disclosed before any transaction.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us:
- Remember your preferences and settings
- Understand how you use our website
- Improve our website and services
- Provide relevant content and information
You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
Children's Privacy
Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we discover that a child under 13 has provided us with personal information, we will delete such information from our systems. This policy complies with the Children's Online Privacy Protection Act (COPPA).
Third-Party Links
Our website may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
- Email: info@constructionrxcle.com
- Phone: (440) 672-4853
- Address: 2950 Westway Drive, Suite 111 Brunswick, OH 44212
Jurisdiction: Medina County, Ohio | Governing Law: State of Ohio